Ask MagCloud: General MagCloud

What characters can my MagCloud username and password include?

Your MagCloud username can include letters (A-Z, uppercase or lowercase) and/or numbers (0-9). It can also include a hyphen (-), as long as the hyphen is not the first or last character in your username. Other than the hyphen, no other special characters or spaces can be used. Note that your username cannot include the word "magcloud," nor can it be your email address.

The password for your MagCloud account must contain at least 6 characters, including at least one number (0-9) and at least one uppercase or lowercase letter (A-Z). Your password cannot be the same as your username.

While your MagCloud username is not case sensitive, your MagCloud password is case sensitive and must be entered on log in exactly as it was entered at sign up.